Confidentiality

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.

Exceptions include:

• Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report this to the appropriate authorities immediately.

• If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim.

• If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to me by law in order to ensure their safety.

• Data collected are used for business purposes and will not be shared with any third party. HIPPA

Privacy Policy

Effective Date: 8/1/2025
 

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our services, website, or communication platforms, including SMS. By using our services, you agree to the terms of this policy.

Personal Information

• Name

• Email address

• Mailing address

• Account or profile details (if applicable)
   

  Usage Data

• IP address

• Browser type

• Pages visited

• Date and time of visit

• Device type and operating system
   

  3. Data Use

  We use the information we collect for purposes including:

• Providing and managing services

• Communicating with you (e.g., confirmations, reminders, updates)

• Improving our services and website functionality

• Responding to inquiries and customer support requests

• Fulfilling legal, contractual, or regulatory obligations
   

  4. Data Sharing

  We do not sell or rent your personal information to third parties. Your data may be shared under the following circumstances:

• With service providers or partners who assist in delivering our services (e.g., appointment scheduling, payment processing)

• When required by law or legal process.
   

• To protect the rights, property, or safety of our organization or users
  
  SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

5. User Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to any inaccurate or outdated information

• Request deletion of your data, subject to legal and operational retention requirements

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and improve our content. You may control or disable cookies through your browser settings, but some site features may not function properly without them.

7.  Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

New Hope Counseling Center
401 Kamakee st.
tammyharaki@enewhope.org

8085964555

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.